Does the competence of a Project Manager (PM) make or break an IT project?
Project Managers (PMs) exist across multiple industry sectors. Particularly in today’s age where nearly all organizations rely on information and communication technology, the importance of ‘IT Project Managers’ is increasing.
Let’s understand the role of a PM in deciding the success or failure of IT projects such as software, web, and app development, and how they aid in achieving a company’s business goals.
Meaning of PM
PM stands for Project Manager or Product Manager. In IT, they plan and help with projects related to software, mobile apps, websites, etc. They are like service planners, web planners, app planners and platform planners.
What does a PM do?
A project manager is someone who specializes in overseeing and ensuring that every aspect of a project is successfully completed to create a high-quality end product.
Project managers (PMs) have the responsibility of overseeing the entire project to ensure that tasks are completed within budget, on time, and with minimal work interruptions. To better understand the role of a PM, we can break down the process into five main stages as follows:
Initiation – Set the project’s goals and write a project proposal that fits the organization’s needs, including a business plan.
Planning – Set the project’s scope, determine the budget, and allocate resources. Also, find the optimal solution for the team to achieve the goals successfully. This can include creating a storyboard.
Execution – According to the project plan, the entire team led by the PM performs tasks in each part (design, development, etc.). The ultimate goal is to create a deliverable.
Monitoring – It is also the PM’s role to monitor the work related to the project’s scope set in the planning stage and corresponding time, cost, quality, and other factors. If necessary, the PM ensures the project progresses smoothly through work adjustments and resource redistribution.
Closure – At the end of each stage, and at the final stage of the project, check and approve whether all work has been completed. The project is now finally delivered to all stakeholders, customers, and clients. This can include subsequent steps such as forming a support team, educating end-users, and post-management.
The Importance of PM (Project Manager) in IT Projects
– Project Manager in IT projects is like a conductor of an orchestra.
They need to know the whole picture and all the small details. The team needs someone who can plan, do things, and keep the team on track to reach its goals.
In IT projects where the outcome is clear, such as website development, mobile apps, systems, or digital products and services, companies hire project managers.
These PMs leverage their expertise and skills to make the right decisions and lead their teams to optimum results.
Difference Between PM and Department Head
Many people think that the project manager and department head do the same job. But this is not true. They have different jobs and need different skills.
A department head managing routine work within a department focuses on ‘maximizing efficiency‘, i.e., achieving the maximum output with minimal resources.
On the other hand, in IT projects, PMs work with experts from diverse fields like designers, developers, and more on a new project.
Therefore, they need the agility to quickly establish teamwork among team members with different areas of expertise.
They should also be catalysts, providing creative alternatives when unexpected problems arise.
Why PM’s Competency Determines the Success or Failure of IT Projects
As discussed, the role and required competencies of project managers differ from those of department heads. The specifics of IT projects cannot be overemphasized.
Although a team consists of experts like designers and developers, they each have expertise in different fields. Each of them performs their role from their perspective.
Thus, the one who ties them into a team and constantly directs them toward achieving a common goal is the PM.